Effective August 24, 2021
Who We Are
The Company values individual privacy and we want to give our visitors the opportunity to know what information we collect about them and how they can limit the use of personally-identifiable information beyond the purposes for which they first provided it. At all times, however, the Company reserves the right to disclose information where required by law or to comply with valid legal process (such as a search warrant, subpoena or court order), to protect the Company’s rights or property, including without limitation in the event of a transfer of control of the Company or substantially all of its assets, or during emergencies when safety is at risk. The Company does not sell your personal information. We do not share information that identifies you with unaffiliated entities for their independent use except when we have your permission, are doing so at your direction, as needed to comply with any legal obligations, or as otherwise described herein.
Data We Collect and How We Use It
Personally Identifiable Information
We collect your email address if you communicate with us by email, as well as other information that you might supply voluntarily, such as survey information. For our mobile application, we collect email address, phone number, country, zip code, and date of birth on sign up. For grant writing purposes, we collect information around recovery status, gender, veteran status, and ethnicity.
If you purchase a product at our site, once you enter our Shopify store we will ask for your credit card number or other account number you wish to be charged. We do not give out your credit card or other account information to third parties unless you authorize us to do so or if it is necessary to fulfill our responsibilities, including, but not limited to, delivering a product you order.
We may use this information to respond to an email or other inquiry or request, to help improve our services, to customize your experience at our website and mobile application, or to send updates or notices about our organization and the products or services we offer that we think may be of interest to you. We may also combine this information with other generally or publicly available information to help us identify visitors’ preferences or interests. We may provide information that identifies you to companies that assist us in these activities, such as helping us fulfill your request for a product, participation at our events, donations, membership or information.
The Company collects information from its members and donors (including names, addresses, phone numbers, and email addresses) for inclusion in our membership and donor database.
The Company’s website and mobile application is intended for adults. The Company does not knowingly collect personal information from children under the age of 13. If the Company obtains knowledge that it has personally identifiable information about a child under 13 in retrievable form in its files, the Company will delete that information from our existing files.
Cookies & Computer-Related Information
The Company does not enable “cookies” on our website and mobile application with one exception. A cookie is used in website system administration to keep track of movement of an individual user from one screen to another. This information may be used by our staff to detect and resolve website problems and to assist with customer support. We do not collect any personally identifiable information about site visitors in this process.
Our web server automatically collects information from your computer and navigation patterns when you visit our site, including your Internet Protocol (IP) address, the computer’s operating system, the type of browser you use, and the specific web pages visited during your connection. We may also track data such as the total number of visits to our website and the number of visitors to each page of our website.
We may use this information, in aggregate form, for system maintenance and to better understand how our visitors use our site and services so that we can make them better. The Company may also share statistical or demographic information in aggregate form with third parties for marketing or research purposes. This aggregate data will not contain any information that personally identifies you.
Our mobile application may include third-party application software development kits that provide mobile performance and analytics data, bug reporting features, and APIs to third parties for functionality, marketing or research purposes.
How You Can Control and Update Data about You
We want to be sure that we keep only the most accurate and up-to-date information about you in our records. Therefore, whenever you believe that your contact information needs to be updated, you can email us at email@example.com to correct or update your contact information.
You may choose at any time to remove your name, telephone number, and postal and email addresses from the lists we use to send notices or updates and elect not to receive correspondence from us by emailing at firstname.lastname@example.org.
Other Internet sites you visit – including those linked from the Company website or mobile application – may have their own privacy policies or no policy at all. Other websites might use personal information differently than our policy permits. We strongly encourage you to review the privacy policies of any site before providing any personal information.